These Terms of Sale and Service (“Terms”) govern purchases of LIFSTR™ products and use of purchasing services provided through LIFSTR.com and other authorized American Seven Star Enterprise Inc. sales channels.
LIFSTR™ is a brand of American Seven Star Enterprise Inc. (“A7SE,” “we,” “us,” or “our”).
By placing an order with A7SE, you agree to these Terms and to any additional terms presented to you at checkout or contained in a separately executed commercial agreement.
A7SE designs, develops, markets, and sells physical dining and kitchen accessories under the LIFSTR™ brand.
LIFSTR™ is a washable and reusable utensil rest designed to provide a dedicated place for utensils throughout the dining experience.
Available products, pack configurations, specifications, pricing, availability, and sales channels may change over time.
LIFSTR™ products may be sold to:
Different terms may apply to commercial, wholesale, distributor, evaluation, or specially negotiated transactions.
Where a separately executed agreement, purchase order, evaluation agreement, or other written commercial arrangement conflicts with these general Terms, the specific written agreement will control for that transaction.
We make reasonable efforts to present accurate product descriptions, photographs, quantities, dimensions, specifications, and other information.
Minor differences may occur in product appearance, packaging, photography, display settings, manufacturing tolerances, or other characteristics that do not materially change the intended function of the product.
If a material product-description error affects your order, contact A7SE Customer Support.
Prices displayed at checkout are stated in U.S. dollars unless otherwise indicated.
A7SE may change product prices prospectively at any time.
A price change will not ordinarily affect an order already accepted and paid unless correction is required because of an obvious pricing, technical, or processing error.
Commercial and negotiated pricing may differ from consumer online pricing.
Applicable sales, use, or similar transaction taxes may be calculated and collected based on the transaction, customer location, product classification, applicable law, and A7SE's tax obligations.
Taxes may be displayed separately during checkout.
Customers remain responsible for taxes or obligations legally imposed directly upon them that are not required to be collected by A7SE.
Payment must be made through an authorized payment method presented at checkout or otherwise approved by A7SE.
Payments may be processed by third-party payment providers, including Stripe.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize processing of the transaction.
Orders may be subject to payment authorization, fraud screening, and other reasonable verification.
Submitting payment or receiving an automated order confirmation does not necessarily constitute final acceptance of an order.
A7SE may decline or cancel an order when reasonably necessary because of:
If A7SE cancels a paid order before fulfillment, amounts collected for the cancelled portion will be refunded as appropriate.
Shipping and delivery are governed by the current LIFSTR™ Shipping Policy available at: lifstr.com/shipping
Shipping dates and carrier delivery dates are estimates unless expressly stated otherwise.
Customers are responsible for providing complete and accurate delivery information.
Returns, refunds, replacements, damaged products, incorrect shipments, and related matters are governed by the current LIFSTR™ Return & Refund Policy available at: lifstr.com/returns
Consumer and commercial transactions may be subject to different return conditions.
LIFSTR™ should be used in a reasonable manner consistent with its intended function as a dining accessory and utensil rest.
LIFSTR™ is washable and reusable.
Users and commercial establishments remain responsible for applying appropriate washing, sanitation, food-service, workplace, and operational procedures applicable to their circumstances.
Commercial customers should follow any applicable LIFSTR™ commercial washing or handling guidance provided by A7SE.
Customers may discover additional practical uses for LIFSTR™ during ordinary dining.
Unless expressly stated by A7SE, such secondary uses do not change the product's primary intended function as an utensil rest and dining accessory.
Users remain responsible for determining whether a particular secondary use is appropriate for their circumstances.
Restaurant and commercial customers are responsible for determining the quantity of LIFSTR™ units appropriate for their establishment, seating capacity, service procedures, washing process, and operational requirements.
A7SE representatives may provide demonstrations, product information, operational guidance, or quantity recommendations to assist the customer.
Unless expressly guaranteed in writing, such recommendations are informational and do not constitute a guarantee of a particular operational, financial, staffing, or customer-service result.
Restaurants or other qualifying businesses participating in an authorized LIFSTR Operational Evaluation Program (LOEP) are subject to the terms of the applicable signed evaluation agreement.
The LOEP agreement controls the evaluation period, inventory responsibility, return requirements, missing-unit charges, and conversion to purchase.
Restaurants and other commercial establishments purchasing LIFSTR™ may be recognized by A7SE as LIFSTR Business Partners.
Business Partner recognition does not by itself create a legal partnership, joint venture, franchise, agency, employment relationship, fiduciary relationship, or authority to bind A7SE.
This distinction is important: the term “Business Partner” describes the commercial relationship and recognition program and does not create a legal partnership between the parties.
LIFSTR™, A7SE names and logos, product designs, packaging, photographs, graphics, written materials, trademarks, trade dress, copyrighted material, and other intellectual property are owned by A7SE or used under applicable authorization.
Purchase of a LIFSTR™ product does not transfer ownership of A7SE intellectual property.
Except as permitted by law or expressly authorized in writing, customers may not reproduce, manufacture, copy, commercially exploit, misrepresent, or use A7SE intellectual property in a manner suggesting unauthorized affiliation or endorsement.
Customers may voluntarily provide reviews, comments, photographs, videos, or testimonials.
A7SE will not treat a private customer submission as permission for unrestricted public commercial use unless appropriate permission has been obtained.
Where A7SE requests authorization to use identifiable customer, employee, restaurant, photographic, video, or testimonial material for marketing purposes, the applicable authorization will govern that use.
LIFSTR.com may use or interact with third-party services for functions such as:
A7SE is not responsible for independent third-party services outside its reasonable control, although we will reasonably assist customers with transaction issues involving our products.
Information collected through LIFSTR.com and related transactions is handled according to the current LIFSTR™ Privacy Policy available at: lifstr.com/privacy
LIFSTR™ is a physical dining accessory.
A7SE does not guarantee that use of LIFSTR™ will produce a particular amount of:
Statements describing potential product benefits should be understood in the context of the product's functionality and actual use.
To the fullest extent permitted by applicable law, A7SE will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from a purchase or use of LIFSTR™ products.
To the fullest extent permitted by applicable law, A7SE's aggregate liability arising from a particular product transaction will not exceed the amount paid to A7SE for the product giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
These Terms do not eliminate rights or remedies provided to consumers that cannot legally be waived or restricted.
Where applicable law provides greater protection than these Terms, applicable law controls.
Purchase of LIFSTR™ products does not automatically authorize the purchaser to represent itself as an A7SE distributor, Ambassador, agent, franchisee, representative, or authorized reseller.
Such status requires separate authorization from A7SE where applicable.
A7SE may revise these Terms prospectively as products, sales channels, technology, policies, or legal requirements change.
The effective date at the top of this page identifies the current version.
Terms applicable to a completed transaction will be determined by the terms legally applicable to that transaction.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
These Terms, together with the applicable order information, Privacy Policy, Shipping Policy, Return & Refund Policy, and any separately executed agreement applicable to the transaction, constitute the applicable agreement concerning the purchase unless otherwise agreed in writing.
Questions concerning these Terms or a LIFSTR™ order may be directed to: